At Silver Silvia, your privacy is important to us. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://silviahouseofsilverjewels.com/ (the “Site”).

 

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as:

• Your web browser, IP address, time zone
• Cookies installed on your device
• Information about the web pages or products you view
• The websites or search terms that referred you
• Your interactions with the Site

This data is referred to as “Device Information” and is collected using:

• Cookies – Small data files used to identify your device anonymously. Learn more at www.allaboutcookies.org.
• Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons / Tags / Pixels – Electronic files used to understand browsing behavior.
  
  

When you make (or attempt to make) a purchase, we collect:

 Name, billing/shipping address, payment information, email, and phone number

This is referred to as “Order Information”

.We do not store your credit card or payment details.

“Personal Information” refers to both Device and Order Information.

2. How We Use Your Personal Information

By using the Site or making a purchase, you agree to the following uses:

• To process your orders, including payment and shipping
• To communicate with you via SMS, Email, WhatsApp, RCS, etc.
• To detect fraud or potential risk
• To provide updates, offers, or promotions

We use Device Information to:

• Improve your browsing experience
• Analyze website traffic and customer behavior
• Enhance marketing and advertising effectiveness
  
  

3. Sharing Your Personal Information

We share your Personal Information with trusted partners, such as:

● WordPress – for our website platform

● Shiprocket – for delivery and logistics

● Google Analytics – to track and analyze usage patterns

We may also share your information if required by law or legal processes.

4. Do Not Track

We do not change our data collection practices when we receive a “Do Not Track” signal from your browser.

 
5. Data Retention

We retain your Order Information for our records unless you request its deletion.

6. Changes to This Policy

We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

customersupport@silviahouseofsilverjewels.com